Our ultimate goal is absolute customer satisfaction. We continually strive to accomplish this through uncompromising requirements for product quality and our relentless effort to provide a full range of first rate customer services.
The main directive of our sales force, distributorships and our company leaders is to develop relationships with our customers that are partner-like in terms of honesty, reliability, accessibility and the overall fulfillment of expectations on the side of both parties.
To accomplish this, we feel the need for thoroughness, so that expectations are realistic and therefore attainable. With that in place, Blue Star will do everything possible to achieve those expectations, resulting in absolute customer satisfaction.
The following points set us apart from the industry:
The design of the form
Blue Star’s 3-dimensional block type form is superior in strength to flat-panel systems because of its uninterrupted EPS cross-member design which distributes the extreme forces of wet concrete evenly throughout the wall panel portion of the form.
Our stringent manufacturing specifications
Blue Star has gone to great lengths to accomplish these specifications. We use the finest expanded polystyrene materials available and call for density levels of 2.2 lbs pcf assuring that density levels never fall below our minimum 2 lb. density requirement.
We complete the system by providing an all-inclusive package of accessories and a full range of services
Blue Star ICF Supply provides the builder with easy access to all the necessary and optional items that are used in conjunction with the ICF block to build a quality wall. Additionally, we have developed a realm of services that collectively make the decision to use Blue Star an easy one.